1. Who We Are
Transforma People Solutions is a human-centred organisational development consultancy. For purposes of this policy, references to “Transforma People Solutions”, “we”, “us” or “our” refer to the organisation responsible for processing personal information through this website and our related business activities.
2. Information We May Collect
Depending on how you engage with us, we may collect information such as:
- Your name, surname, job title, organisation and contact details.
- Information submitted through enquiry, booking, registration or contact forms.
- Information connected to programmes, workshops, coaching, events or consulting engagements.
- Communication records when you contact us by email, telephone or other channels.
- Website usage information such as browser type, device information, pages visited and general interaction data.
- Any other personal information that you voluntarily provide to us.
Please avoid sending sensitive or confidential personal information unless it is reasonably necessary for the service or engagement concerned.
3. How We Use Personal Information
We may use personal information to:
- Respond to enquiries and communicate with you.
- Provide consulting, coaching, facilitation, leadership-development and related services.
- Administer registrations, programmes, workshops, events and resources.
- Prepare proposals, quotations, agreements, invoices and service-related documentation.
- Improve our website, client experience, programmes and service delivery.
- Send relevant updates or marketing communications where permitted.
- Meet legal, regulatory, contractual, financial or administrative obligations.
- Protect our systems, website, organisation, clients and users against misuse or security risks.
4. Lawful Processing
We process personal information only where there is an appropriate legal or operational basis to do so, including where processing is necessary to provide requested services, perform an agreement, comply with a legal obligation, pursue a legitimate business purpose, or where you have given consent when consent is required.
5. When We May Share Information
We do not sell personal information. We may share limited information with trusted service providers, professional advisers, technology suppliers, payment or administrative providers, or other parties where reasonably necessary to operate our business or deliver services.
We may also disclose information where required by law, regulatory authority, court order or where reasonably necessary to protect our rights, clients, systems or the public.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to support core functionality, remember preferences, understand website usage and improve performance. Where required, you may be given choices regarding optional cookies through the website's cookie controls.
7. Information Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction. No internet-based system can, however, be guaranteed to be completely secure.
8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, meet contractual requirements, resolve disputes, maintain appropriate records, or comply with legal and regulatory obligations.
9. Your Privacy Rights
Subject to applicable law, you may request access to personal information we hold about you, ask for inaccurate information to be corrected, object to certain processing, request deletion where appropriate, or withdraw consent where processing is based on consent.
We may need to verify your identity before processing a privacy request. Certain records may need to be retained where required by law or for legitimate business purposes.
10. Contact Us
For privacy questions, requests or concerns, contact Transforma People Solutions:
Email: info@transformapeople.co.za
Telephone: +27 82 308 1440
Address: 4 Galena Avenue, Jukskei Park, Randburg, 2188
Website: www.transformapeople.co.za
